SERVICE & SUPPORT

Every Partnership Begins
with Professional Communication

From technical selection and sample testing to volume delivery and quality feedback, GRT provides full-process customized service. Reach us by phone, email or the online message form below.

01 CONTACT

Dual Bases, Local Service

SHANGHAI · GRT Shanghai

R&D · Sales · Technical Support

Phone
+86-21-5355-0313
+86-136-0164-4165 · +86-159-2123-4115
Email
sales@sh-grt.com
Address
Building 64, Zimianyuan, Lane 1515 Yuandong Road, Nanqiao Town, Fengxian District, Shanghai
ZHUHAI · GRT Zhuhai

Manufacturing Base

Phone
+86-756-771-2781
Address
No. 516 Hualian West Road, Nanshui Town, Gaolan Port Economic Zone, Zhuhai, Guangdong
Qualifications
Production base holding Class A and Class C chemical work safety licenses
GRT
WeChat Official Account: GRT_Composites
Follow us for the latest product updates
02 SERVICE COMMITMENT

Customized, Systematic Service Process

S-01

Requirement Intake

Technical team responds within 1 business day

S-02

Technical Selection

Grade recommendation or custom development based on your application conditions

S-03

Sample Verification

Samples supplied with supporting test data

S-04

Volume Delivery

Fully traceable quality assurance

V-01

Rapid Response

Customer feedback on quality, service and related matters is answered at the fastest possible speed, with smooth communication channels maintained throughout.

V-02

Full Traceability

Every stage is traceable — from raw material procurement, incoming inspection and process control to final product inspection, order review and warehouse dispatch.

V-03

Custom Development

Custom products and composite parts to drawings or specifications, with full collaboration from formulation design through pilot-scale production.

03 ONLINE MESSAGE

Tell Us What You Need

Please fill in the information below so we can serve you better. We will get in touch with you and respond to your request as soon as possible.

Your information is used only for GRT to contact you and will never be disclosed.
You can also email us directly at sales@sh-grt.com
04 FAQ

Frequently Asked Questions

Do you support small-quantity sample testing?

Yes. For grade evaluation we can provide samples along with corresponding test data; for custom development we offer formulation design, sample preparation and joint verification.

Can products be customized to drawings?

Yes. Composite products can be custom-made via compression molding, filament winding or hand lay-up — including coil bobbins, rod position coil bobbins, windshield rings, windshield panels, exciter-end pressure plates, spacer blocks and other electrical insulation parts.

Do you hold quality system and safety qualifications?

The company is ISO 9001 certified (since 2002) and ISO 14001 certified (since 2023); the Zhuhai base holds Class A and Class C chemical work safety licenses, with full-process quality traceability.

Can you provide technical solutions and support?

Yes. The Shanghai R&D Center is staffed by specialists in composites, organic chemistry, analytical chemistry and applied chemistry, and jointly built with East China University of Science and Technology (ECUST) — delivering professional technical solutions and rapid support.

We look forward to hearing from you.

Website: www.sh-grt.com · WeChat: GRT_Composites

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